Case study- The impact of ICT on hospitality industries

As with almost every industry, ICT applications have an enormous impact on different industries. From social media to smart phones and automatic check-ins, Information and Communication Technology effects even the smallest areas of the industry. ICT applications are evolving at an ever quicker pace and industries have to adapt quickly to keep ahead of the curve, or else risk falling behind the competition.

Over the years ICT has affected hospitals industries, it improved the efficiency of work, it made the work quicker and more accurate and even easier to use. It helped to diagnose many diseases that were hard to treat, example using endoscopes to get access to the patient's digestive system, X-ray's to see broken bones, etc.

Many important documents can be saved easily and retried later without typing those details again, since everything is saved in a database.

With the development of ICT and hospitals, the patients can see if the doctor is available at a certain time, and book appointments online. This decreases the pressure on the workers and even reduce the mistakes and errors.

Even in hospitals, sometimes they are using biometric devices for security for example iris recognition, fingerprints recognition and signature recognition.

ICT has a great effect on all industries not only hospitals, and year by year it is developing and improving the facilities of different types of industries in different aspects.